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Chat Sucks! But bankers get seduced by it. Here’s why.

Since, we hear a lot of people, especially bankers, believe that chat is the new universal UI (like we once passionately believed), we thought it might be useful to talk about our experiences and learning. Background Back in early 2015, we thought that chat would become a universal UI because people were really using chat…
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Barbarians at the Gates: Consumer tech companies will eat banks’ lunch

It’s just a matter of time – the legacy banks will start losing revenue if they don’t re-imagine themselves In India, the banking sector has undergone a drastic transformation in the last few years. But it won’t stop here, even greater disruptions are ahead. The shift towards digital is being fueled by the changing demographics…
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